Application Support Agent (Tamheer)

Nana
Nana

Customer Service

Riyadh Saudi Arabia

Posted 6+ months ago
  • Investigate the causes of non-conforming software and train users to implement solutions
  • Track quality assurance metrics, like defect densities and open defect counts
  • Following up with the users and communicate the issues solving process
    • Track quality assurance metrics, like defect densities and open defect counts
    • Following up with the users and communicate the issues solving process
  • Proven work experience in software development
  • Proven work experience in software quality assurance
  • Strong knowledge of software QA methodologies, tools and processes
  • Experience in writing clear, concise and comprehensive descriptions for bugs and improvements
  • Experience working in an Agile/Scrum development process
  • BS/MS degree in Computer Science, Engineering or a related subject
  • High communication skills