About Nana:

Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.

Highlights:

Nana funding: $79M
Current funding stage: Series C

Nana is backed by: STV, MEVP, SVC, Impact46, FIM Partners, Jahez, Sunbulah group, FAITH Capital, Wamda Capital, Quencia Capital, Watar Partners, and more.

Duties and Responsibilities:

• Keeping inventory management of all Nana hardware and software licenses.
• Purchasing the needed hardware and software licenses as per the policy.
• Responsible for onboarding and offboarding colleagues by providing hardware needed as per policy and Software access according to their Job title and policy.
• Responsible for hardware maintenance and software troubleshooting.
• Providing support on-site or remotely.
• Responsible for office network management and security.
• Responsible for office printer support & troubleshooting
• Protecting company laptops from security threats by installing virus protection systems and
• Securing software and measures while also maintaining company data from theft or hacking.
• Maintaining access to cloud services for colleagues based on policy.
• Maintaining and updating company hardware and software policy as needed.

• 0 to 1 year of an experience in the same field
• Managed the network of a 300+ colleagues’ company before.
• Strong technical understanding of hardware and software.
• Ability to improve processes and automate them.
• Networking knowledge, certificates are a plus.
• Documentation and reporting skills.
• Familiar with Google Workspace / MS 365 Administration
• Familiar with ITSM tools & Ticketing systems
• Knowledge of IT Asset lifecycle management
• Vendor management experience

What you’ll find when working at NANA:

● Ownership: We Step up, drive it, and deliver it.

● Driving for Results: We build things that work, we take that seriously & we get it done.

● Passion: We work hard to make a difference every day.

● Humility: With humility, care & support, we seek win-for-all solutions.

● Collaboration: We believe in the power of working together.