HR Operations (Tamheer)
Nana
People & HR, Operations
Riyadh Saudi Arabia
Posted on Friday, October 21, 2022
About Nana:
Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.
Highlights:Nana funding: $79M
Current funding stage: Series C
Nana is backed by: STV, MEVP, SVC, Impact46, FIM Partners, Jahez, Sunbulah group, FAITH Capital, Wamda Capital, Quencia Capital, Watar Partners, and more.
Responsibilities:
- Document, implement and work to improve upon processes, procedures and programs relating to the team member lifecycle
- Follow daily operations relating to the job to ensure work continuity.
- Follow up on employee probation period.
- Onboard employees into HR system and create employee folder
- Offboard employees based on their exit type.
- Generate and implement HR policy and procedure throughout the organisation.
- Maintain knowledge of trends, best practice, regulatory changes and employment law.
- Dealing with employee procedure in government sites (Qiwa – GOSI – Muqem – Mudad – HRDF).
- Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards.
- Take full ownership of team member documentation including contracts, amendments and all other items pertinent to the team member lifecycle.
- Support employees on a day-to-day basis and answer questions about benefits and company policies.
- Assisting with the implementation of new processes and procedures.
- Tracking and reporting on operational performance.
- Keep track of and analyse HR metrics (e.g., turnover rates, time to hire).
- Onboard new employees and ensure they have access to necessary resources and tech.
- Serve as a primary point of escalation and internal team member support for more complex cases, providing policy guidance and interpretation as needed (People Connect).
- Support the People Business Partner (PBP) team i.e. administration of various surveys, conduct exit interviews (IC) and provide useful data to guide decision making.
- Fresh Bachelor’s degree in human resources or similar relevant field.
- Excellent verbal and written communication skills
- Excellent organizational and time management skills.
- Ability to multitask and prioritize daily workload.
- Creative thinker and proactive problem solver.
- A positive, “can do” attitude.