Middle East Venture Partners
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HR Operations (Tamheer)



People & HR, Operations
Riyadh Saudi Arabia
Posted on Friday, October 21, 2022

About Nana:

Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.

Nana funding: $79M
Current funding stage: Series C
Nana is backed by: STV, MEVP, SVC, Impact46, FIM Partners, Jahez, Sunbulah group, FAITH Capital, Wamda Capital, Quencia Capital, Watar Partners, and more.


  • Document, implement and work to improve upon processes, procedures and programs relating to the team member lifecycle
  • Follow daily operations relating to the job to ensure work continuity.
  • Follow up on employee probation period.
  • Onboard employees into HR system and create employee folder
  • Offboard employees based on their exit type.
  • Generate and implement HR policy and procedure throughout the organisation.
  • Maintain knowledge of trends, best practice, regulatory changes and employment law.
  • Dealing with employee procedure in government sites (Qiwa – GOSI – Muqem – Mudad – HRDF).
  • Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards.
  • Take full ownership of team member documentation including contracts, amendments and all other items pertinent to the team member lifecycle.
  • Support employees on a day-to-day basis and answer questions about benefits and company policies.
  • Assisting with the implementation of new processes and procedures.
  • Tracking and reporting on operational performance.
  • Keep track of and analyse HR metrics (e.g., turnover rates, time to hire).
  • Onboard new employees and ensure they have access to necessary resources and tech.
  • Serve as a primary point of escalation and internal team member support for more complex cases, providing policy guidance and interpretation as needed (People Connect).
  • Support the People Business Partner (PBP) team i.e. administration of various surveys, conduct exit interviews (IC) and provide useful data to guide decision making.
  • Fresh Bachelor’s degree in human resources or similar relevant field.
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills.
  • Ability to multitask and prioritize daily workload.
  • Creative thinker and proactive problem solver.
  • A positive, “can do” attitude.