About Nana:

Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.

Highlights:
Nana funding: $79M
Current funding stage: Series C
Nana is backed by: STV, MEVP, SVC, Impact46, FIM Partners, Jahez, Sunbulah group, FAITH Capital, Wamda Capital, Quencia Capital, Watar Partners, and more.

Responsibilities:

• Document, implement and work to improve upon processes, procedures and programs relating to the team member lifecycle
• Follow daily operations relating to the job to ensure work continuity.
• Follow up on employee probation period.
• Onboard employees into HR system and create employee folder
• Offboard employees based on their exit type.
• Generate and implement HR policy and procedure throughout the organisation.
• Maintain knowledge of trends, best practice, regulatory changes and employment law.
• Dealing with employee procedure in government sites (Qiwa – GOSI – Muqem – Mudad – HRDF).
• Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards.
• Take full ownership of team member documentation including contracts, amendments and all other items pertinent to the team member lifecycle.
• Support employees on a day-to-day basis and answer questions about benefits and company policies.
• Assisting with the implementation of new processes and procedures.
• Tracking and reporting on operational performance.
• Keep track of and analyse HR metrics (e.g., turnover rates, time to hire).
• Onboard new employees and ensure they have access to necessary resources and tech.
• Serve as a primary point of escalation and internal team member support for more complex cases, providing policy guidance and interpretation as needed (People Connect).
• Support the People Business Partner (PBP) team i.e. administration of various surveys, conduct exit interviews (IC) and provide useful data to guide decision making.

• Fresh Bachelor’s degree in human resources or similar relevant field.
• Excellent verbal and written communication skills
• Excellent organizational and time management skills.
• Ability to multitask and prioritize daily workload.
• Creative thinker and proactive problem solver.
• A positive, “can do” attitude.