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Senior Manager, Contracting



Cairo, Cairo Governorate, Egypt
Posted on Thursday, August 31, 2023

As the Senior Manager of Contracting, you will play a crucial role in leading and managing the Contracting team. Your primary focus will be on developing and executing strategies to expand our hotel inventory and enhance the quality of our offerings. Your expertise in negotiation, relationship building, and operational excellence will be instrumental in achieving company goals and providing our customers with a seamless hotel booking experience.

Location: Cairo

Work Arrangement: In-office

What you will be doing:

  1. Team Leadership:
  • Lead, mentor, and inspire the Contracting and Hotel Operations team to achieve company goals and objectives.
  • Foster a collaborative and high-performance culture, encouraging teamwork and continuous professional development.
  1. Hotel Inventory Growth:
  • Develop and implement strategies to grow our contracting inventory.
  • Maintain a keen understanding of market trends, competitor offerings, and customer preferences to optimize our inventory selection.
  1. Contract Skills:
    • Excellent knowledge of contracting both modules (Static and Dynamic) IS A MUST
    • Good Knowledge and experience in MENA and GCC regions
    • Visiting and inspecting hotels on a regular basis to ensure good standards.
    • Meeting with hoteliers and representing the company.
    • Ensuring that all contracts are received to deadline, and that contract conditions are met.
    • Dealing with disputes regarding rates, allotment, etc.
    • Liaising with other members of staff to ensure the best possible use of contracted hotels.
    • Liaising with other members of staff to ensure the best possible use of contracted hotels.
    • Good knowledge of trending technologies, channel managers, switches, and new integration solutions
    • Negotiate contracts with hotels and accommodation providers, securing favorable rates, and terms that align with the company's objectives and benefit our customers.
    • Ensure contract compliance and timely renewals to maintain positive relationships with our partners.
  2. Relationship Management:
    • Build and nurture strong relationships with hotels, acting as a trusted point of contact for partnership discussions and issue resolution.
    • Stay up to date on industry trends and best practices and leverage this knowledge to improve our contracting processes and partnerships.
  3. Collaboration:
    • Collaborate with other departments, including Marketing and Product Development, to effectively promote and market our hotel booking services.
    • Align with cross-functional teams to ensure that our offerings meet customer needs and exceed their expectations.
  4. Performance Monitoring:
    • Monitor key performance indicators (KRAs), such as occupancy rates, customer satisfaction, and revenue generation.
    • Analyze data and insights to identify areas of improvement and take action to enhance results.
  5. Budget and Resource Management:
    • Manage budgets and resources effectively to support the team in achieving its goals.
    • Optimize resource allocation and utilization to drive cost efficiency.

To be successful in this role, you'll need:

  • Bachelor’s degree in hospitality management, Business Administration, or a related field. A master’s degree is a plus.
  • Proven experience (10+ years) in hotel contracting, negotiations, and operations, preferably in the travel industry.
  • Demonstrated leadership and team management skills, with the ability to motivate and develop a high-performing team.
  • Excellent negotiation, communication, and relationship-building skills.
  • Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
  • In-depth knowledge of the hotel industry, market trends, and best practices.
  • Ability to adapt to a fast-paced and dynamic environment, managing multiple priorities effectively.

Join our dynamic team and contribute to shaping the future of travel! As the Senior Manager, Contracting, you will have the opportunity to make a significant impact on our company's growth and success.