Telesales Representative
TruKKer
Sales & Business Development
India
Posted on Oct 28, 2024
TruKKer is Middle East’s 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to the transport and logistics space and are abreast with the adoption of the latest technology.
Details about Telesales Representative jobs in India
TruKKer is the leading technology platform for the greater Middle East. A pioneer of the region's ride- hailing economy, TruKKer is expanding services across its platform to include payments, delivery, and mass transportation.
Key Responsibilities
- Engage International Leads: Initiate and manage outbound calls to potential clients and past customers in the UAE, maintaining professionalism and building trust to establish TruKKer as a preferred relocation service.
- Sales Consultations: Offer customized relocation packages, provide instant pricing details, and guide clients through package options, understanding their preferences to recommend the most suitable solution.
- Achieve High Conversion Rates: Drive bookings for TruKKer's Super Saver, Standard, and Premium packages by securing client commitment and deposits.
- Follow a Proven Sales Structure: Adhere to TruKKer's six-step sales approach, designed for high engagement and clear communication with international clients.
- Research & Personalization: Conduct research on clients' move locations, neighborhoods, and preferences to personalize each call, demonstrating expertise and attentiveness.
- Handle Objections Effectively: Confidently manage client concerns, questions, or hesitations with solutions that convey value and meet their relocation needs.
- Customer Relationship Management: Log interactions accurately in TruKKer's CRM system, following up promptly with clients to maintain a smooth booking process.
Who We're Looking For
- Experienced in International Telesales: 2+ years of telesales experience focused on international markets, especially UAE or other GCC countries.
- Exceptional Communicator: Fluency in English with a clear, engaging tone, the ability to build rapport over the phone, and familiarity with international sales etiquette.
- Results-Oriented: Strong track record of achieving sales targets in international markets and driving high conversion rates.
- Cultural Awareness: Understands the nuances of selling to UAE clients, showing sensitivity to different client needs, cultural expectations, and service standards.
- Persistent and Resilient: Approaches each call with positivity, overcoming objections and handling client concerns with ease.
- Tech-Savvy: Proficient in CRM systems and digital communication platforms for managing leads and tracking progress.
Qualifications
- Minimum 2 years in telesales or inside sales, with a strong preference for experience in international or UAE markets.
- Bachelor's degree preferred but not mandatory for candidates with proven telesales expertise.
- Fluency in English is essential, and knowledge of Arabic or other regional languages is a plus.
Why Join TruKKer?
- Competitive Salary & Incentives: Attractive base salary with performance-based incentives for high-achieving team members.
- High-Impact Role: Work with an established brand that has a leading reputation, with direct contributions to TruKKer's growth and market expansion.
- Professional Growth: Gain experience in a rapidly growing international logistics industry, mastering advanced telesales strategies tailored to high-value markets.
- Dynamic, Collaborative Culture: Join a driven, energetic team that shares a commitment to excellence and growth.
Key Success Traits for This Role
- High Energy & Motivation: Maintaining enthusiasm and a positive attitude on every call to engage clients effectively.
- Client-Centric Focus: Demonstrating understanding, attentiveness, and flexibility to meet each client's unique needs.
- Sales Hustle: Embrace persistence and adaptability, ensuring every lead is followed up and every client objection is managed toward a successful close.