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IT Engineer

Toters

Toters

IT, Education
Matn, Lebanon
Posted on Tuesday, June 25, 2024

The Company:
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.

At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.

Role:
As an IT Engineer at Toters, your responsibilities include resolving technical issues for employees, managing and maintaining hardware and software, and providing training and support to end-users. You'll also be responsible for managing inventory and working closely with other IT team members to troubleshoot and resolve complex technical issues.
The ideal candidate should be self-motivated, with strong IT fundamentals and prior experience in providing technical support to the organization's systems and infrastructure.

Description:
The position requires a highly motivated individual with strong problem-solving skills, who can work effectively both independently and as part of a multinational team. The ability to communicate effectively and possess strong interpersonal skills is essential in providing outstanding support to our employees. In this role you will:

  • Respond promptly to service issues and requests from various teams.
  • Familiar in configuring and troubleshooting various OSs: Windows, Linux and Mac OS X environments.
  • Asset management
  • Setup conference rooms
  • Basic network troubleshooting
  • Handle the offboarding/onboarding process with the HR team

Key Qualifications:

  • Bachelor's degree in computer science, information technology, information systems, or a related field.
  • A minimum of 1 years of experience in an IT role.
  • Familiarity with various operating systems and network.
  • Extensive hands-on experience with IT systems, networks, and associated technologies.