Middle East Venture Partners
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Human Resources Executive



People & HR
Matn, Lebanon
Posted on Wednesday, September 13, 2023

About Toters Fresh: Toters Fresh is a leading online supermarket, dedicated to providing our customers with a seamless online grocery shopping experience. From our pickers to our dispatchers, every team member plays a crucial role in ensuring timely and accurate delivery of quality products. As we continue to grow, we're looking for a dynamic HR Executive to join our team and support our warehouse operations.

Job Overview: The HR Executive will play a pivotal role in streamlining our hiring processes, managing employee relations, and ensuring that our warehouse operations run smoothly. This role requires a proactive individual who can oversee the HR needs of our warehouse, from recruitment to training and performance management.

Key Responsibilities:

  • Recruitment & Onboarding:
    • Develop and implement recruitment strategies to attract top talent for warehouse roles in order to ensure sufficient picker availability in all warehouses
    • Coordinate and conduct interviews, background checks, and oversee the onboarding process for new hires.
    • In order to fulfil the recruitment and onboarding successfully, you will be required to spend more than 50% of your time in the warehouses where such activities will take place
  • Training & Development:
    • Identify training needs and coordinate training sessions for warehouse staff.
    • Develop and implement training programs to improve efficiency and reduce errors.
  • Employee Relations:
    • Serve as the main point of contact for warehouse staff regarding HR concerns.
    • Manage conflict resolution and address any workplace grievances.
  • Performance Management:
    • Conduct regular performance reviews and provide feedback to warehouse staff.
    • Implement performance improvement plans when necessary.
  • Compensation & Benefits:
    • Oversee payroll processing for warehouse staff.
    • Manage employee benefits and address any related queries.
  • Compliance:
    • Ensure all HR practices within the warehouse are compliant with labor laws and regulations including but not limited to enrolling warehouse staff in NSSF, registering staff contracts etc..
    • Maintain up-to-date knowledge of industry regulations and ensure Toters Fresh adheres to them.
  • Culture & Engagement:
    • Organize team-building activities and events to foster a positive work environment.
    • Promote and uphold the company's values and culture within the warehouse.


  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 3 to 5 years of experience in Human Resources preferably in Grocery
  • Presence at the warehouses is required
  • Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
  • Strong organizational skills and attention to detail to manage multiple tasks and prioritize workload effectively.
  • High level of integrity and professionalism in handling confidential information.