About Us

The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.

Our aim is to unlock and curate the most valuable and exclusive closets from around the world.

What do we offer?

• A young, dynamic and forward-thinking environment
• Fast paced and very short decision times for changes
• A canvas for you to truly excel
• 99% of uptime on sunshine
  
  

About The Job

Bring luxury fashion to life through dynamic marketing campaigns across Email, SMS, WhatsApp, and more. Blend creativity with data-driven strategies to engage customers, boost revenue, and craft unforgettable brand experiences. If you're passionate about fashion, innovation, and storytelling—this role is made for you!

Responsibilities

• Omni channel Lifecycle Management:Own the end-to-end customer funnel (CLM/CRM). Oversee and optimize activities across email, SMS, WhatsApp, and push notifications using tools like Clever Tap, Mo Engage, Web Engage, or Hub Spot.
• Data & Reporting:Actively maintain and update the internal house marketing dashboard. Monitor key metrics to ensure all activities align with monthly and yearly revenue and session targets.
• Campaign Execution:Create and deploy emails using HTML within approved templates, ensuring precise imagery, layout, and high-end design standards.
• App Optimization:Drive engagement and retention strategies specifically optimized for iOS and Android app platforms.
• Creative Collaboration:Partner with design and content teams to ensure all marketing collateral meets luxury brand guidelines and quality standards.
• Testing & Growth:Conduct regular A/B testing across various campaign elements to constantly improve open rates, click-through rates, and conversions.
• Content Strategy:Plan and manage a comprehensive content calendar designed to boost long-term customer engagement and loyalty.
  
  

Skills & Qualifications

• Education: Bachelor's or Master's degree in Marketing or a related field.
• Experience: 3–5 years of experience in CRM and CLM. (e-commerce knowledge is a plus).
• Technical Skills: Basic understanding of HTML and familiarity with CRM automation tools (e.g., Clever Tap, Web Engage, or Mo Engage).
• Analytical Skills: Solid knowledge of cohorts and audience segmentation to drive personalized marketing.
• Communication: Strong written and verbal communication skills with a creative and problem-solving mind set.