Description


About us

The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian peninsula, where we are redefining the world of luxury. We seek to challenge the norms, and build a company that inspires the smart modern day luxury consumer. In Dubai, we have learnt to dream big, think far, and do what no one thought possible. The Luxury Closet embodies these ideals, and aims to build an iconic brand and company that will connect luxury connoisseurs, and change the future of luxury shopping.

Our mission is to be the leading marketplace for luxury shoppers in the GCC region. We will build a destination that has world class customer experience, differentiated technology and operational performance, and exceptional reach into the closets of the region. We were ranked as the Top 100 Startups Globally by Red Herring in 2016 and Top 4 Startups in UAE by Forbes Magazine, however, we care less for accolades, than our NPS.

Some facts about The Luxury Closet

• TLC has raised $18m till date across 3 funding rounds
• TLC focuses on resale of perfect condition items from high end brands like LV, Hermes, Rolex from sellers across Middle East, which globally has the highest per capita spend on luxury
• Founded in 2012, it has expanded rapidly and delivered robust growth. TLC direct-to-consumer sales in MENA represent 60% of revenues and overwhelmingly extends to 40% from Asia to The USA
• Resale has proved to be a Resilient and High growth Business Model, with TLC's sales growing nearly 100% YOY
• TLC was ranked as Top 100 startups in Arab World by World Economic Forum https://widgets.weforum.org/arabstartups/
  
  
  

About The Role

The Luxury Closet is in search for a Client and Partnership Growth Executive for our Dubai Office, who is motivated to turn the vision into reality and will give 100% to Make It Happen.

What do we offer?

• A young, dynamic and forward thinking environment
• Fast paced and very short decision times for changes
• A canvas for you to truly excel
• 99% of uptime on sunshine
  
  
  

Job Key Goal: Drive significant seller growth and expand The Luxury Closet's supply of luxury items.

Key Responsibilities:

• Offline Partnerships:
• Develop and execute strategies to acquire new sellers through offline partnerships with relevant businesses and organizations (e.g., luxury consignment shops, personal shoppers, stylists) across UAU, Saudi and Kuwait
• Identify and build relationships with key partners, negotiating mutually beneficial agreements to drive seller acquisition
• Represent The Luxury Closet at industry events and networking opportunities to generate leads and build brand awareness
• CRM and Seller Retention:
• Develop and implement CRM strategies to nurture relationships with existing sellers and encourage repeat business
• Generate creative ideas and initiatives to improve seller satisfaction, loyalty, and retention rates
• Analyze seller data to identify trends, address pain points, and optimize the seller experience
• New Category Expansion (Art):
• Collaborate with the VP of Growth to develop and launch a new category focused on art
• Identify and onboard artists and gallery partners, building a strong network of suppliers
• Develop marketing and promotional strategies to attract art buyers and sellers to the platform
  
  

Requirements

• Relationship Builder: Proven ability to build and maintain strong relationships with partners and clients
• Creative Thinker: Ability to generate innovative ideas and solutions to drive seller growth and engagement
• Excellent Communicator: Strong written and verbal communication skills, with the ability to present ideas effectively
• Results-Oriented: Driven to achieve ambitious goals and deliver measurable results
• Passion for Luxury: Enthusiasm for the luxury industry and a deep understanding of luxury consumer behavior
  
  
  

Preferred Qualifications:

• Experience in business development, partnerships, or client relationship management
• Existing network of contacts within the luxury or art industries
• Familiarity with CRM tools and strategies