UX Researcher
sifiapp
Design
Riyadh Province Saudi Arabia
Posted on Mar 13, 2026
About SiFi
SiFi is building the future of spend management and financial operations in Saudi Arabia. Operating under SAMA EMI regulation, we manage complex financial products including card issuance, wallet systems, protected balances, multi-role admin environments, and cross-border flows.
Position Overview
The UX Researcher is responsible for generating actionable user insights that inform product decisions. This role focuses on qualitative and quantitative research methods to improve user experience across fin-tech products. The position is based in Riyadh.
Primary Responsibilities
· Plan and conduct user interviews and usability testing sessions.
· Design and analyze surveys and research studies.
· Conduct field research and stakeholder workshops when required.
· Synthesize research findings into clear insights and recommendations.
· Collaborate with Product and Design teams to integrate research into product development.
· Maintain research documentation and insight repositories.
Requirements
Basic Qualifications
· Bachelor’s or Master’s degree in HCI, Psychology, Design, or related field with 3+ years of UX research experience.
· Strong qualitative research and synthesis skills.
· Experience working with product and design teams.
· Based in Riyadh.
Preferred Qualifications
· Arabic fluency.
· Experience in fin-tech or banking industry.
· Familiarity with behavioral analytics tools.
Benefits
Development Path
Potential progression to Senior UX Researcher or Research Lead, focusing on research strategy and organizational impact.
SiFi is building the future of spend management and financial operations in Saudi Arabia. Operating under SAMA EMI regulation, we manage complex financial products including card issuance, wallet systems, protected balances, multi-role admin environments, and cross-border flows.
Position Overview
The UX Researcher is responsible for generating actionable user insights that inform product decisions. This role focuses on qualitative and quantitative research methods to improve user experience across fin-tech products. The position is based in Riyadh.
Primary Responsibilities
· Plan and conduct user interviews and usability testing sessions.
· Design and analyze surveys and research studies.
· Conduct field research and stakeholder workshops when required.
· Synthesize research findings into clear insights and recommendations.
· Collaborate with Product and Design teams to integrate research into product development.
· Maintain research documentation and insight repositories.
Requirements
Basic Qualifications
· Bachelor’s or Master’s degree in HCI, Psychology, Design, or related field with 3+ years of UX research experience.
· Strong qualitative research and synthesis skills.
· Experience working with product and design teams.
· Based in Riyadh.
Preferred Qualifications
· Arabic fluency.
· Experience in fin-tech or banking industry.
· Familiarity with behavioral analytics tools.
Benefits
Development Path
Potential progression to Senior UX Researcher or Research Lead, focusing on research strategy and organizational impact.