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IT Support Intern

MoneyFellows

MoneyFellows

IT, Customer Service
Cairo, Cairo Governorate, Egypt
Posted on Friday, June 28, 2024
Seeking a summer of growth and learning? The Money Fellows Internship Program is your ticket to success. Gain hands-on experience, collaborate with our dynamic team, and unlock doors to endless possibilities. Step into the spotlight and make your mark in the fintech industry with Money Fellows.

As a part of the program, you will:

  • Provide technical support to employees by troubleshooting hardware, software, and network-related issues
  • Assist with the installation, configuration, and maintenance of computer systems, software, and peripheral devices
  • Perform hardware and software upgrades and patches as directed by the IT team
  • Assist in managing user accounts and access rights in various systems and applications


Requirements

  • Strong problem-solving skills to diagnose and resolve hardware/software issues
  • Proficiency in Windows, macOS, and Linux operating systems
  • Familiarity with common office software and productivity tools (Microsoft Office, Google Workspace)
  • Experience with remote desktop tools (TeamViewer, AnyDesk)
  • Understanding of basic network concepts and troubleshooting
  • Ability to document issues and solutions for future reference
  • Basic understanding of ITIL processes and service management
  • Excellent communication skills to assist users and resolve their issues effectively


Benefits

This is a paid internship program that is designed just for you to be ready for the market in one of the best FinTech startups in Egypt here are some of our perks:

  • You are expanding your professional network
  • Mentorship from a great team
  • Entrepreneurial working environment
  • Real-world application through converting your academic knowledge into industry skills
  • The program is 2 months and can be extended