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Senior Product Manager for Automation

MoneyFellows

MoneyFellows

Product
Cairo, Cairo Governorate, Egypt
Posted on Tuesday, November 14, 2023
Job Purpose:

To lead the transformation of internal tools to achieve operational excellence and efficiency.

Key Accountabilities and Decision Ownership:

  • Collaborate closely with stakeholders across Finance, Operations, and Customer Support to identify and implement automation opportunities
  • Streamline workflows to reduce manual processes and improve efficiency
  • Enhance chat functionalities to provide better customer support
  • Develop robust Standard Operating Procedures (SOPs) to ensure consistency and quality
  • Measure and track the impact of automation initiatives to demonstrate value

Requirements

  • Bachelor's degree in Computer Science or a related field
  • Minimum of 3-4 years of experience as a Product Manager in a tech startup
  • Proven experience in streamlining workflows, enhancing chat functionalities, and developing SOPs
  • Excellent communication skills in English and Arabic
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team

Benefits

  • Competitive salary
  • Transportation allowance
  • Pension Plan scheme as per company policy
  • Premium Family medical insurance
  • Exclusive access to our circles with the ultimate credit limit and reserved 1st slots
  • Unlimited annual leave policy
  • Mentorship and career growth