Technical Support Engineer
Halan
This job is no longer accepting applications
See open jobs at Halan.See open jobs similar to "Technical Support Engineer" MEVP.We are looking for active and passionate Technical Support Engineers to join us at Halan!
What you’ll do!
– Diagnose, troubleshoot and identify products technical issues provided by the end user
– Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
– Provide prompt and accurate feedback to the end user
– Ensure all issues are properly logged
– Prioritize and manage several open issues at one time
– Respond to technical support tickets
– Document technical knowledge in the form of manuals and notes
Who you are!!
– Bachelor degree in Information Technology or Computer Science
– Oriented with Fin-tech
– Great problem-solving skills & Critical thinker
– Able to work on shift basis
– Familiarity with ticketing softwares
– High understanding of computer systems, mobile devices, and other tech products
– Ability to diagnose and troubleshoot technical issues
– Great interpersonal and communicational skills
This job is no longer accepting applications
See open jobs at Halan.See open jobs similar to "Technical Support Engineer" MEVP.