Account Manager (Sales Specialist) | Arabic Speaking

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Account Manager | Arabic Speaking | Office-based (5 days/week)

We’re looking for an ambitious Account Manager to join our growing commercial team, focused on driving product adoption, payments conversion and revenue growth across a portfolio of Fresha partners.

Reporting to the Account Manager Team Lead, you’ll build strong relationships with existing partners and act as a trusted advisor, helping them understand and adopt the products that can have the biggest impact on their businesses.

A key focus of the role will be introducing and converting partners onto Fresha’s payments solution, while also helping optimise their presence on the Fresha marketplace to maximise visibility and conversion.

This is a commercial, consultative role where you’ll combine relationship management, data analysis and sales skills to identify opportunities and deliver measurable commercial outcomes. You’ll work closely with Sales, Onboarding and Product teams to ensure a strong partner experience and feed valuable insights back into the wider business.

You’ll be joining a fast-paced environment where autonomy, performance and continuous improvement are highly valued. We’re looking for someone who is commercially motivated, analytical and proactive, with the confidence to influence partners and drive change.

Fluency in Arabic and English is mandatory for this role.

To foster a collaborative environment centred on in-person interaction and teamwork, this role is 5 days/week in our office.

Video submissions will be prioritised to help speed up the interview process. In your video, please briefly introduce yourself, tell us what motivates you, why Fresha interests you and why you believe you would be a great fit for the role.

What You’ll Do

• Payments & Product Adoption: Proactively educate partners on Fresha’s products, with a particular focus on converting businesses onto Fresha’s payments solution and increasing product adoption.

• Commercial Growth: Own commercial targets across your portfolio, using account insights and performance data to identify opportunities for revenue growth, upselling and cross-selling.

• Marketplace Optimisation: Help partners optimise their listing content and availability to improve their competitiveness on the Fresha marketplace and maximise booking conversions.

• Partner Relationships: Build strong, long-term relationships with your portfolio, acting as a trusted advisor and helping partners select and adopt the products most relevant to their needs.

• Consultative Selling: Use discovery and consultative sales techniques to understand partner needs, recommend relevant solutions and confidently influence purchasing decisions.

• Collaboration & Feedback: Work closely with Sales, Onboarding and Product teams to support the partner journey, ensure smooth handovers and share valuable feedback that can improve Fresha’s products and partner experience.

What We’re Looking For

• Commercial Experience: Demonstrable experience in a partner-facing, account management or sales role where you have been responsible for delivering commercial outcomes.

• Sales & Growth: Previous experience in outbound sales, upselling, cross-selling or another revenue-generating environment, with a proven ability to work towards targets.

• Analytical Mindset: Comfortable using data, reporting and account insights to identify opportunities and improve commercial performance.

• Communication: Fluent in Arabic and English, with excellent written, verbal and presentation skills and the confidence to influence and advise customers.

• Relationship Building: A strong relationship builder who can act as a trusted advisor, collaborate effectively across teams and influence stakeholders at different levels.

• Initiative & Adaptability: Naturally proactive, curious and solutions-focused, with the ability to work autonomously and thrive in a fast-paced, constantly changing environment.

Your Opportunity at Fresha

• Drive Product Adoption: Play a key role in helping businesses adopt Fresha’s payments and wider product ecosystem.

• Own Commercial Growth: Have a direct impact on revenue through payments conversion, upselling, cross-selling and improved marketplace performance.

• Become a Trusted Advisor: Build meaningful relationships with business owners and decision-makers, helping them make better use of Fresha.

• Work Across the Business: Partner closely with Sales, Onboarding and Product teams and have your feedback influence how Fresha continues to evolve.

• Grow Your Commercial Career: Develop your skills across Account Management, consultative selling, SaaS and payments within a high-growth technology company.

• Grow with Fresha: Join during a period of rapid international expansion, with opportunities to take on greater responsibility as the business continues to scale.

Benefits

• Private Healthcare & Wellbeing: Fully covered private health insurance after probation, confidential counselling.

• Annual Leave: 21 days of annual leave, plus bank holidays.

• Pension: 3% employer contribution when you contribute 5%.

• Perks & Discounts: Access to premium wellness products, services and everyday discounts through Circular Benefits.

Inclusive Workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.