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Sales Development Representative (SDR)



Sales & Business Development
Posted on Thursday, March 28, 2024
About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.
Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with global offices located in New York City, Vancouver, Sydney, Dubai, Riyadh, Amsterdam, Warsaw and Pristina.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role overview
Salary: 750 EUR + Commission
Given our exciting and progressive growth plans, we are looking for an exceptional Sales Development Representative (SDR) to come and join our global business.
Reporting directly into the Head of Business Development (Europe) and working collaboratively with Business Development Managers, you will be accountable for prospecting, lead qualification, outreach and pipeline management at Fresha.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

What you will be doing

  • KPIs - Consistently achieve sales targets
  • Outreach - Proactively approaching new businesses via cold calling, emailing, video calls etc
  • Lead generation - Identifying and prospecting businesses to generate interest
  • Collaboration - Work closely with Business Development Teams and booking in meetings
  • High volume calls - Make large volumes of calls and have productive conversations with prospects
  • This list is not exhaustive and there may be other activities you are required to deliver.
    To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. Pristina office address: Ramiz Sadiku Complex, Prishtina 10000

What we are looking for

  • Experience - Minimum 1 years of solid SDR experience with a track record of success
  • Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  • Relationship Building - You are a true hunter and relationship builder
  • Organised - You can multitask, prioritise and manage time effectively
  • Curiosity - You are naturally curious and have a desire to continually grow and develop

Added bonus

  • Bi-lingual - Fluency in English and another language
  • Beauty & Wellness - Experience within the beauty and wellness industry
  • At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

  • Video Introduction (5mins) - Record a introduction video for the hiring team
  • Screen Call (30mins) - Video-call with a member from the Talent Team
  • Skills & Experience (45mins) - Video interview with Head of Sales (Europe)
  • Presentation (75mins) - Video interview with Chief Commercial Officer and Head of Sales (Europe)
  • We aim to complete the entire interview process and deliver feedback within 4 weeks.
    Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.